THE FINE PRINT
The rules for working with us — what you're paying for, what you get, and how things are handled.
LAST UPDATED — MAY 2026
You order something, we discuss the scope on Discord, you pay through Stripe, we build it, you get it. If something breaks down along the way, the rules below cover what happens. By placing an order on this site, you agree to these terms.
"ScaleBound Services" (also "we," "us," or "the studio") is a small indie web and mod development studio operated solo. "You" or "customer" means whoever places an order or hires us.
By placing an order, you confirm that you are at least 18 years old, or that you have the permission and supervision of a parent or legal guardian who agrees to these terms on your behalf. If you're under 18 and cannot legally enter a contract in your jurisdiction, you must have a guardian place the order for you.
You also confirm that the information you provide is accurate, that you have the legal right to do business with us, and that nothing in our work for you violates any law that applies to you.
An order isn't binding on either side until payment is confirmed. We can decline any order before payment for any reason.
Once you pay (but before funds are deposited): you're allowed to host or use the delivered work on your own infrastructure. However, ownership has not yet transferred. Until the funds are fully cleared and deposited into our account, we reserve full rights over the work, including the right to:
This isn't to be difficult — it's just how we protect ourselves until the money is actually in our hands and not still in transit.
Once funds have fully cleared and deposited (typically within Stripe's standard payout window — usually 2 to 7 days after charge), full ownership of the deliverables transfers to you. From that point, you can host, modify, redistribute, or do whatever else you want with the work, subject to anything below.
For mod work specifically: you own the compiled output once payment clears, but the original mod's license (MIT, GPL, etc.) still applies to whatever framework we built on top of. We don't transfer ownership of code we didn't write.
By placing an order, you grant us full and unconditional rights to display, share, and reference your completed work in our portfolio, social media, marketing materials, and anywhere else we promote our services. This includes screenshots, mentions, links, and footage of the finished product.
This is non-negotiable and is part of what allows us to keep our pricing low.
For mod porting, mod updating, and utility mods: if after reviewing the request we determine it can't be done cleanly (heavy API rewrites, closed-source dependencies, breaking refactors, or anything else that makes the scope unworkable), we'll cancel the order before any payment is taken. No money changes hands.
For websites and landing pages: once payment has been received and development has started, no refunds are available. If you're unhappy with what we've built, we'll work with you on revisions instead.
If you cancel mid-project: work already completed is non-refundable, but you don't owe anything beyond what's already been paid.
Chargebacks: if you file a chargeback through your bank or card issuer instead of contacting us first, ownership of any work delivered for that order reverts to us. We may also refuse future orders.
Standard turnaround for most services is roughly 1–2 weeks. The Priority Turnaround addon moves your order to the front of the queue.
These are estimates, not contractual deadlines. Delays can happen — life, complications, or scope creep. We'll keep you updated through your Discord ticket, and you can also check progress on the track page.
If a project drags out significantly past the estimate without progress, you can ask for a refund of the unused portion (websites/landing pages excluded — see refund policy above).
Each website or landing page order includes 1 round of revisions. Mod orders include reasonable in-scope tweaks (e.g., a typo fix, a small config change). Substantial scope changes after delivery may incur additional fees, which we'll discuss before doing the work.
We won't build anything that:
If you order something that turns out to fall under any of these once we're discussing scope, we'll cancel the order before payment.
For an order to actually move forward, you need to:
If you go silent for 30+ days during an active order, we may cancel the order. Work already paid for and delivered is non-refundable in that case.
If we get sued, threatened with legal action, or hit with takedown notices because of something you provided us — for example, copyrighted artwork you didn't have rights to, mod code that wasn't licensed for redistribution, or content that violated someone else's IP — you agree to cover any legal costs, damages, or settlements that result.
This isn't us trying to dodge accountability for our own work. It only applies to things you brought to the project.
If your project includes hosting setup, deployment, or anything that runs on a third-party platform (Cloudflare, Discord webhooks, etc.), the ongoing costs and account management are yours, not ours. We can help set things up, but the accounts and any associated bills are in your name.
For website and landing page orders, source files are handed over after payment clears. For mod orders, compiled JARs are delivered standard; source code is available on request after payment clears.
Once delivered, we don't retain a copy of your finished work indefinitely — keep your own backups.
Bug fixes for problems caused by us (e.g., something I built broke) are free for 14 days after delivery. Beyond that, ongoing support is available via the Priority Support addon (3 months) or as a separate hourly arrangement.
Things outside that scope — feature additions, third-party API changes, your hosting going down, you wanting to redesign part of it — aren't covered under post-delivery support.
We do our best, but software is imperfect and things can break. Our total liability for any order is limited to the amount you paid for that order. We're not liable for indirect damages — lost revenue, lost players, downtime, or anything else that flows from something we delivered.
We're not liable for delays or failures caused by things we can't reasonably control — including but not limited to: third-party service outages (Cloudflare, Stripe, Discord, GitHub, etc.), internet disruptions, hardware failure, illness, family emergencies, natural disasters, or platform-wide policy changes. If something like that hits during your order, we'll let you know and figure out a path forward together.
We take reasonable steps to keep order data and any files you share with us secure, but no system is 100% bulletproof. We can't guarantee against breaches, data loss, or accidents. If something happens that affects your data, we'll tell you and act in good faith to limit the impact, but we're not liable for losses caused by things outside our reasonable control.
Once your order is delivered, we're not the long-term backup for your project. Keep your own copies of source files, deliverables, and anything else you care about.
If something goes wrong, talk to us first. Open a ticket on Discord and we'll work it out. Most issues can be resolved that way.
If a dispute can't be resolved through Discord, it's handled under the laws of the state of Florida, USA. You agree that any formal legal action takes place in Florida courts.
If we update these terms, we'll bump the date at the top of this page. Existing orders are governed by whatever terms were in place when the order was placed. New orders are governed by the current version.
These terms, together with our Privacy Policy, are the entire agreement between you and ScaleBound Services for any services covered. Anything verbal — Discord chats about scope, casual promises, etc. — is reference, not contract. If a court ever finds any single part of these terms unenforceable, the rest still applies as written.
If we don't enforce one of our rights immediately, that doesn't mean we've waived it permanently — we can still enforce it later.
For anything related to your order, the fastest way to reach us is by opening a ticket on the Discord server.